How early should you arrive at the train station in Vietnam?

Knowing how early to arrive at the train station to complete all necessary procedures and ensure you don’t miss your train is a common concern among passengers. In this article, Viet Transfers provides you with detailed and accurate information. Let’s dive in!

1. How early should you arrive at the train station?

When traveling by train, passengers should arrive at the station at least 30 minutes to 1 hour before departure, especially during peak times such as holidays when the number of passengers is high. Arriving early gives passengers enough time to complete procedures like ticket collection, check-in, finding the correct platform, and preparing for any unforeseen delays.

The Vietnam Railways Corporation recommends:

• Before traveling: Check your e-ticket. If you need assistance from railway staff, arrive 1 hour before departure, and during holiday seasons, arrive even earlier due to increased passenger numbers.
• Buying tickets directly:
  • Arrive at the station 4 hours before departure to buy a Reunification express train ticket.
  • Arrive at the station 2 hours before departure to buy a regional train ticket.
• Buying e-tickets: If you have booked and paid online, arrive at the station 30 minutes before departure to collect your paper ticket.

2. Regulations on arrival and boarding

In addition to knowing how early to arrive at the station, passengers can refer to the regulations from Vietnam Railways regarding station arrival and boarding:

2.1. When passengers miss the train

• Passenger’s fault: The ticket will not be valid. Specific regulations apply to missed trains due to objective reasons and measures to support passengers.
• Railway’s fault: Solutions include:
  • Arranging the next available train for passengers. If the new seat is of a lower class, the railway will refund the difference. No additional charge if the new seat is of a higher class.
  • Allowing passengers to change their tickets once to travel at another time with the same train type and fare.
  • Full refund if the passenger chooses not to wait for the next train.
  • Providing meals, drinks, and rest facilities during the wait.

2.2. When the train is delayed

• At the departure station: Passengers can refuse to travel and get a full refund or wait for the next train.
• En route:
  • The railway must arrange the next train. Passengers returning to the departure station do not pay extra. If passengers get off at an intermediate station, they are refunded the fare for the remaining distance.
  • Full refund for the unused portion of the journey if passengers get off early.
  • Free basic amenities like meals and drinks while waiting.
  • Ensuring minimal living conditions if passengers are transferred to another mode of transport.
  • Refund within 30 days from the disembarkation date.

See more: Vietnam train travel regulations

3. Tips for arriving at the station on time

To ensure timely arrival at the station, passengers should consider the following tips:

• Before heading to the station: Research the route, travel method, time, address, and train schedule to be well-prepared.
• Arrive early: Arrive about 30 minutes before departure for check-in and boarding procedures.
• Travel to the station: If using personal transport, account for travel time and possible traffic congestion.
• Monitor train information: Check the carrier’s website or app for updates on schedule, departure, arrival, and delays.

See more: Regulations on Vietnam train luggage

Lao Cai Railway Station

By following these guidelines, Viet Transfers ensures you understand how early to arrive at the train station and other necessary information to avoid missing your train. Additionally, you can book train tickets quickly and conveniently through the Viet Transfers website or +84846551122 (Whatsapp) (24 hours) / Email: booking@viettransfers.com. Viet Transfers wishes you a safe and pleasant journey!